Designed for Modern Letting Agencies
OnBoardNow helps letting agents collect everything needed before a tenancy begins.
Letting Agents
Collect everything required before a tenancy begins —
ensuring every adult tenant is properly identified and verified in line with Right to Rent obligations.
- Tenant Information Pack
- Tenant Identity Verification
- Right to Rent Verification
- Proof of Address
- Employment Information
- Previous Landlord References
- Guarantor Information
- Supporting Documents
- Tenant Declarations
- Electronic Signatures
Every Flow
What every onboarding flow includes
Guided, structured and connected journeys to help you, help your clients.
Guided Step-by-Step Journey
Clients are taken through a clear, structured process — answering questions, uploading documents and completing checks in the right order, with nothing missed.
Identity Verification via App
Where required, clients verify their identity securely using the OnBoardNow mobile app — integrated directly into the flow, not a separate process.
Structured Data Returns
All information, documents and check results are organised and returned in a clear, usable format — ready to use immediately or delivered into your case management system.
Pre-built or Bespoke workflows
Choose from pre-built flows or work with us to build a flow tailored to your specific process and requirements.
Why Letting Agents Choose OnBoardNow
Letting agents need to assess prospective tenants quickly whilst ensuring all compliance and referencing requirements are completed before a tenancy progresses.
OnBoardNow guides applicants through identity verification, Right to Rent checks, employment information, previous landlord details, supporting documents and electronic signatures in one structured workflow.
The result is faster tenant onboarding, reduced administration, fewer delays, secure document collection, consistent information gathering and a complete audit trail.
Critically, applicants benefit from a secure mobile-first experience, allowing them to complete the entire process from wherever they are, while your team receives everything needed in one structured tenant assessment pack.
OnBoardNow gives letting agents everything they need to assess tenants quickly, consistently and compliantly.
One
Connected process — not multiple tools
Secure
ID capture via mobile camera
Compliant
Designed for regulated sector requirements
FAQ
FREQUENTLY ASKED QUESTIONS
OnBoardNow helps agents collect tenant information, verify identity, perform compliance checks and gather supporting documentation.
Yes. Identity documents and supporting evidence can be collected securely as part of the onboarding process.
Yes. Landlord identity verification, AML checks and property information collection can all be completed online.
Yes. Joint tenants can each complete their own information and upload their own documents.
Yes. Guarantors can receive their own secure workflow to provide identity documents and supporting information.
Yes. Tenants can securely upload payslips, bank statements, employment information and supporting documents.
Yes. Separate workflows can be created for tenants, landlords, guarantors and referencing requirements.
Yes. Automatic chasers can be configured for incomplete applications and missing documents.
No. Applicants access their onboarding through a secure link without needing to register.